If you’ve been observing the internet, then you’d know automation is a hot topic for innovative small and medium businesses because let’s face it, automation is the way of the future!
Automation is defined as:
the technique, method, or system of operating or controlling a process by highly automatic means, as by electronic devices, reducing human intervention to a minimum.
a mechanical device, operated electronically, that functions automatically, without continuous input from an operator.
Put in more direct context, automation means repetitive areas of your business can be run by software to free up man hours. People can then be used in more valuable areas for more interesting and creative tasks. Things that can add value to your business not found within automation. If you can automate those repetitive and menial tasks, you’ll save money on man hours and gain more value through having your people achieve more!
A Classic example of automation
Industry: Retail and consumer goods
Task: Buying a can of soda
Step 1: Go to the store
Step 2: Look for the soda aisle
Step 3: Get the soda
Step 4: Go to the cashier
Step 5: Process order with the cashier
Step 1: Go to vending machine
Step 2: Transact with vending machine (order – payment – procurement – sale)
It is evident that with the automated version, the sale process has been shortened from 5 to just 2 steps. And notice that the 4 steps are merged into one – from the ordering, payment, procurement and final sale – there is only a single point of contact between the vendor and the customer.
With this type of automation in place, the opportunities are now limitless! Expansion to different areas is now attainable because the vending machine is both your shop and your warehouse, wage cost can be eliminated because your vending machine IS your salesperson, and you can even operate in any location and 24/7!
This is just a simple and very classic example of how automation works and this too can be applied to your business no matter what industry and what type of service you provide.
What’s stopping many businesses from automating?
Fear or lack of understanding
Innovation and change can often be scary or daunting. Especially if you’re unsure of the process. Seek out consulting advice from people who understand the automation process. Get your questions answered then get the right people to assist you in implementing your automation plan. Seek out an offshore firm to assist you. Filipinos are incredible at automation and process. Plus, offshore you’ll gain a lot more bang for your buck.
Too much work involved in the transition
When businesses migrate from a manual to an automated system, there is definitely a lot of work required but the great news is, you CAN leave this to the experts and take yourself out of the equation.
If you provide the basic information and set some clear guidelines you can leave the job of automation up to the people who understand it and can get it done more efficiently.
Of course every transition will have its challenges but with a great support system and people who understand the process, you’ll be in safe hands. Seek out an outsourcing firm to implement automation and save yourself the time and headache. Offshore you can achieve the results you’re after for the best possible price.
Cost to automate is expensive
It is true that automation can be costly but when you add all the time used in executing lengthy processes and the expenses of keeping an archaic system that your business is bound to outgrow, the cost is even greater.
For a true cost analysis, you can add up the time spent in your business for each repetitive process and explore the true cost of avoiding automation.
Now is always the best time
If you’re considering automation for your business but haven’t figured out where to start, get in touch with us for an initial Business Consult and we’ll get you started with your own strategic step by step plan!